These Terms and Conditions ("Terms") govern the use of the Pistolo casino website, accessible at https://pistolo-au.com/au/, and apply to all users residing in Australia. By accessing or using the Pistolo Casino platform, users confirm they have read, understood, and agree to be bound by these Terms. Pistolo Casino reserves the right to modify these Terms at any time, and continued use of the site signifies acceptance of any changes.
Eligibility and Account Registration
To use the services offered by Pistolo Casino, users must be at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher. By registering an account, users confirm their legal age and acknowledge their responsibility to comply with applicable laws and regulations. Each user is permitted to register only one account. Creation of multiple accounts by the same individual may result in suspension or permanent closure of all related accounts.
User Obligations and Responsibilities
Users are responsible for providing accurate, current, and complete information during registration and for keeping such information updated. Pistolo Casino reserves the right to verify user information at any time and may request additional documentation to confirm identity, age, or residence. Failure to provide requested verification may result in account suspension or closure. Users are responsible for maintaining the confidentiality of their account credentials and are liable for all activities conducted via their account.
Prohibited Activities
The use of the Pistolo Casino platform for unlawful purposes is strictly prohibited. Users must not engage in fraudulent, collusive, or other prohibited activities, including but not limited to money laundering, bonus abuse, or cheating in any form. Pistolo Casino will report any suspicious activities to the relevant authorities and reserves the right to withhold funds, cancel bets, or close accounts if such behaviour is detected.
Deposits and Withdrawals
All deposits to Pistolo Casino accounts must be made using payment methods registered in the user's own name. Pistolo Casino accepts a variety of payment options, and details regarding minimum and maximum deposit amounts, processing times, and applicable fees are available in the cashier section of the website. Withdrawals are subject to verification procedures, and Pistolo Casino may request proof of identity, address, and payment method ownership prior to processing any withdrawal request. The Casino strives to process withdrawals promptly, but delays may occur due to security checks or third-party payment provider processes.
Bonuses and Promotions
All bonuses, promotions, and special offers are subject to specific terms and conditions, which are outlined on the relevant promotion pages. Users should read these terms carefully before participating in any promotion. Pistolo Casino reserves the right to cancel, modify, or withdraw any bonus or promotion at its sole discretion. Abuse of bonus offers or failure to comply with promotion-specific requirements may result in forfeiture of bonus funds and winnings, as well as account closure.
Game Rules and Fair Play
Pistolo Casino provides a range of Pistolo games, including slots, table games, and live dealer offerings. Each game is governed by its own set of rules, which are available on the site. Users agree to abide by these rules and to play fairly at all times. The Casino employs certified Random Number Generators (RNG) to ensure fairness and transparency of game outcomes. Any attempt to exploit game software or technical vulnerabilities is strictly prohibited and will result in account termination and forfeiture of funds.
Responsible Gambling
Pistolo Casino is committed to promoting responsible gambling. Users can set deposit limits, loss limits, and session time limits through their account settings. Self-exclusion options are also available for users who wish to restrict their access to the platform for a defined period or permanently. Information and resources regarding responsible gambling practices are provided on the website, and users are encouraged to seek help if gambling becomes a problem.
Account Closure, Suspension, and Termination
Pistolo Casino reserves the right to suspend or terminate user accounts at its discretion, particularly in cases of suspected breach of these Terms, provision of false information, or engagement in prohibited activities. Users may also request account closure at any time by contacting customer support. Any outstanding balances will be paid out in accordance with the withdrawal policy, subject to completion of necessary verification procedures.
Intellectual Property
All content, trademarks, logos, and software available on the Pistolo Casino website are the property of Pistolo Casino or its licensors and are protected by intellectual property laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of site content is strictly prohibited.
Limitation of Liability
Pistolo Casino provides its services on an "as is" and "as available" basis and does not guarantee uninterrupted or error-free operation of the website. The Casino is not liable for any losses, damages, or expenses arising from the use or inability to use the platform, including but not limited to losses resulting from delays, technical failures, or unauthorized access to user accounts. Users access the site and participate in games at their own risk.
Privacy Policy
Pistolo Casino is committed to protecting user privacy and handles personal information in accordance with its Privacy Policy, which is available on the website. Personal data is collected, processed, and stored for the purposes of providing gaming services, verifying identity, fulfilling legal obligations, and enabling marketing communications where consent is provided. Users have the right to access, correct, or request deletion of their personal data by contacting customer support.
Governing Law and Dispute Resolution
These Terms and any disputes arising from the use of Pistolo Casino are governed by the laws of the jurisdiction under which the Casino is licensed. Any disputes should be directed to customer support in the first instance. If a resolution cannot be reached, users may pursue further action as stipulated by applicable law or regulatory authorities.
Contact Information
For questions regarding these Terms and Conditions or other matters, users may contact Pistolo Casino's customer support via the contact methods provided on the website.
Amendments to Terms and Conditions
Pistolo Casino may update or modify these Terms at any time. Users are responsible for reviewing the Terms regularly to ensure continued compliance. The date of the latest update will be displayed on the website. Continued use of the Pistolo Casino platform following any amendment constitutes acceptance of the revised Terms.